Type
OutageTimeframe
16.09.2020 08:24 UTC - 17.09.2020 08:51 UTC16.09.2020 10:24 CEST - 17.09.2020 10:51 CEST
CaseID:
2791Description
Aktuell kommt es zu Störungen auf den folgenden Links:
Madrid1 - Zürich1
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
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We are currently seeing an Outage on the following Links:
Madrid1 - Zurich1
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
Madrid1 - Zürich1
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
==================================================================
We are currently seeing an Outage on the following Links:
Madrid1 - Zurich1
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
Das Problem wurde behoben.
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The problem has been solved.
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The problem has been solved.
Repair efforts are currently underway.
Our provider reports that replacement fiber and the splice team are still in transit to the fault location. Heavy traffic in the area has extended the ETA to 22:30 GMT.
Field Operations has arrived on site and has identified the fiber damage was caused by unrelated drilling in the area. Repair efforts have commenced.
Field Operations has been engaged and dispatched to a test location to perform light level measurements.
The link provider identified an impact between Sete, France to Bellegarde, France. Currently no ETR has been provided.