Link MAD1 - ZUR1 **Updated**

Type

Outage

Timeframe

16.09.2020 08:24 UTC - 17.09.2020 08:51 UTC
16.09.2020 10:24 CEST - 17.09.2020 10:51 CEST

CaseID:

2791

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Madrid1 - Zürich1

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

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We are currently seeing an Outage on the following Links:

Madrid1 - Zurich1

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.
Update 17.09.2020 08:51 UTC/17.09.2020 10:51 CEST
Das Problem wurde behoben.

======================​======================​======================

The problem has been solved.
Update 16.09.2020 21:04 UTC/16.09.2020 23:04 CEST
Repair efforts are currently underway.
Update 16.09.2020 18:37 UTC/16.09.2020 20:37 CEST
Our provider reports that replacement fiber and the splice team are still in transit to the fault location. Heavy traffic in the area has extended the ETA to 22:30 GMT.
Update 16.09.2020 13:42 UTC/16.09.2020 15:42 CEST
Field Operations has arrived on site and has identified the fiber damage was caused by unrelated drilling in the area. Repair efforts have commenced.
Update 16.09.2020 11:05 UTC/16.09.2020 13:05 CEST
Field Operations has been engaged and dispatched to a test location to perform light level measurements.
Update 16.09.2020 09:29 UTC/16.09.2020 11:29 CEST
The link provider identified an impact between Sete, France to Bellegarde, France. Currently no ETR has been provided.