Link LON1 - NYK1 **Updated**

Type

Outage

Timeframe

30.11.2022 14:00 UTC - 01.12.2022 07:39 UTC
30.11.2022 15:00 CET - 01.12.2022 08:39 CET

CaseID:

4098

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

London1 (Telehouse Docklands East) - NewYork1 (Digital Realty New York 111 8th Avenue)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We are currently seeing an Outage on the following Links:

London1 (Telehouse Docklands East) - NewYork1 (Digital Realty New York 111 8th Avenue)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 01.12.2022 07:39 UTC/01.12.2022 08:39 CET
Das Problem wurde behoben.

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The problem has been solved.
Update 01.12.2022 06:03 UTC/01.12.2022 07:03 CET
Field engineers have begun splicing work at the first joint.
Update 30.11.2022 20:32 UTC/30.11.2022 21:32 CET
Further update to confirm Field Engineers have been on site at Taunton conducting additional optical testing, this confirms fibre loss damage is 12.9km from Crediton. The exact location and extent of damage is being determined, but it is suspected a whole 48F cable has been cut.

Fibre and Civils Engineers are on route with an estimated arrival time of 21.00hrs GMT.