Link FRA2 - LON1 **Updated**
Type
OutageTimeframe
12.11.2026 08:45 UTC - ongoing12.11.2026 09:45 CET - ongoing
CaseID:
6949Description
Aktuell kommt es zu Störungen auf den folgenden Links:
FRA2 (Digital Realty Frankfurt FRA 1-18) - LON1 (Telehouse Docklands East London)
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com
==================================================================
We are currently seeing an Outage on the following Links:
FRA2 (Digital Realty Frankfurt FRA 1-18) - LON1 (Telehouse Docklands East London)
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
If you have any questions, please contact our operations center at operations@core-backbone.com
FRA2 (Digital Realty Frankfurt FRA 1-18) - LON1 (Telehouse Docklands East London)
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com
==================================================================
We are currently seeing an Outage on the following Links:
FRA2 (Digital Realty Frankfurt FRA 1-18) - LON1 (Telehouse Docklands East London)
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
If you have any questions, please contact our operations center at operations@core-backbone.com
Update 13.11.2026 09:07 UTC/13.11.2026 10:07 CET
Our FLM was on site and has replaced a card.
This intervention did not fix the issue.
The FLM has measured the power in Gelsdorf and he does not receive any light coming from Elsdorf (Transmitting should be ok).
We were able to convince the fiber provider that it is a real fiber cut and not a hardware issue.
This intervention did not fix the issue.
The FLM has measured the power in Gelsdorf and he does not receive any light coming from Elsdorf (Transmitting should be ok).
We were able to convince the fiber provider that it is a real fiber cut and not a hardware issue.
Update 13.11.2026 07:57 UTC/13.11.2026 08:57 CET
Several OTDR measurements have been performed. The suspected point of failure has been identified at the POP in Gelsdorf. The provider is currently dispatching a Field Engineer to the site for further investigation and restoration activities.
Update 12.11.2026 10:55 UTC/12.11.2026 11:55 CET
The outage is between Elsdorf and Gelsdorf in Germany.