Link AMS1 - HAM1 **Updated**

Type

Outage

Timeframe

25.05.2020 12:10 UTC - 26.05.2020 04:00 UTC
25.05.2020 14:10 CEST - 26.05.2020 06:00 CEST

CaseID:

2606

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Amsterdam1 - Hamburg1

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

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We are currently seeing an Outage on the following Links:

Amsterdam1 - Hamburg1

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.
Update 26.05.2020 04:00 UTC/26.05.2020 06:00 CEST
Das Problem wurde behoben.

======================​======================​======================

The problem has been solved.
Update 25.05.2020 20:15 UTC/25.05.2020 22:15 CEST
Our partner`s engineer has been working on digging up the cable, and has already arranged for additional engineers and supplies, including a digging machine and other specialized equipment. Restoration will begin arround 23:30 UTC+2.
ETR will presumably be during the night.
Update 25.05.2020 16:38 UTC/25.05.2020 18:38 CEST
The Fiber cut was localized near the city Zwolle.
Update 25.05.2020 13:52 UTC/25.05.2020 15:52 CEST
The issue is caused by a suspected fiber cut. A field team has been dispatched in order to locate the issue. There is no ETR yet.