Link FRA1 - SIN1 **Updated**

Type

Outage

Timeframe

16.07.2020 00:00 - 20:23 UTC
16.07.2020 02:00 - 22:23 CEST

CaseID:

2671

Description

Im oben genannten Zeitraum führt der Leitungsanbieter Wartungsarbeiten auf folgender Strecke durch:

Frankfurt1 - Singapur1

Aufgrund unseres redundanten Netzdesigns werden Kunden keinen Ausfall feststellen.

Sollten Sie Fragen dazu haben, ob Sie davon betroffen sind, wenden Sie sich bitte einfach an unseren Support.

Vielen Dank für Ihr Verständnis.

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In the mentioned timeframe our link carrier is doing a maintenance at our link between the following POPs:

Frankfurt1 - Singapore1

Due to our redundant network design, no customers will have any outage.

If you have questions about this maintenance, and if you will have an outage, please just contact our support.

Thank you for your understanding!
Update 16.07.2020 20:23 UTC/16.07.2020 22:23 CEST
Das Problem wurde behoben.

======================​======================​======================

The problem has been solved.
Update 16.07.2020 18:35 UTC/16.07.2020 20:35 CEST
Please be informed that our field engineers reported us that, due to above difficulty to
work on the protected fault area, new ETR is 23:00 UTC +2.
Update 16.07.2020 15:14 UTC/16.07.2020 17:14 CEST
Due to security related access restrictions the ETR had to be changed to 18:00 UTC+2.
Update 16.07.2020 10:08 UTC/16.07.2020 12:08 CEST
Our supplier provided a tentative ETR of 14:00 UTC+2.
Update 16.07.2020 08:27 UTC/16.07.2020 10:27 CEST
Our national provider informed us that there is a fiber damaged on the segment Genova Lagaccio - Alessandria near construction work about Morandi bridge. ETR will be shared soonest.​
Update 16.07.2020 06:27 UTC/16.07.2020 08:27 CEST
Mainenance is taking much longer than announced, the vendor was asked for ETR.