Link FRA1 - NYK1 **Updated**

Type

Outage

Timeframe

23.08.2023 21:45 UTC - 24.11.2023 14:34 UTC
23.08.2023 23:45 CEST - 24.11.2023 15:34 CET

CaseID:

4571

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Frankfurt1 (Interxion FRA2) - NewYork1 (Digital Realty New York 111 8th Avenue)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We are currently seeing an Outage on the following Links:

Frankfurt1 (Interxion FRA2) - NewYork1 (Digital Realty New York 111 8th Avenue)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 24.11.2023 14:34 UTC/24.11.2023 15:34 CET
Das Problem wurde behoben.

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The problem has been solved.
Update 24.11.2023 14:34 UTC/24.11.2023 15:34 CET
FA-1 South repair is completed, and segment is operational again.
Update 22.11.2023 12:16 UTC/22.11.2023 13:16 CET
The ship recovered the cable and France side testing was completed satisfactorily. Currently, US end cable testing is in progress. The tentative ETR for the segment to be operational is early hours of 24th Nov 2023 depending on weather conditions .
Update 20.11.2023 20:04 UTC/20.11.2023 21:04 CET
The repair operation started.
Update 16.11.2023 12:54 UTC/16.11.2023 13:54 CET
Cable ship is still at port due to bad weather conditions. ETA for ship to reach at repair location is early morning local time of 20-Nov-2023.
Update 09.11.2023 12:53 UTC/09.11.2023 13:53 CET
The vessel is at Morgat Anchorage for shelter and will remain there until 13th Nov due to bad weather forecast. The ETR for the segment to be operational will be shared once more information is available from a vessel.
Update 30.10.2023 12:10 UTC/30.10.2023 13:10 CET
Initial Splicing of the cable end towards the French side was completed and tested satisfactorily. The vessel has transited to Morgat Anchorage for shelter and will remain there until 9th Nov due to bad weather forecast. The ETR for the segment to be operational will be shared once more information is available from a vessel.
Update 25.10.2023 14:01 UTC/25.10.2023 16:01 CEST
The vessel reached at the repair site on 22nd Oct late at night, and French side has been recovered. Shunt Fault #2 has been removed. Currently the Initial Splice is progressing, followed by the testing of the cable end towards the French side. The tentative ETR for a segment to be operational is 6th Nov 2023, depending on weather conditions.
Update 23.10.2023 13:12 UTC/23.10.2023 15:12 CEST
The vessel was returned to Brest port on 17th Oct and was on weather standby till 21st Oct. Currently, the vessel is at the repair site, and French buoy recovery is in progress. We are unable to share any ETR as shunt fault#2 repair is yet to start.
Update 19.10.2023 05:58 UTC/19.10.2023 07:58 CEST
Although the weather forecast was not encouraging, the vessel headed and reached the repair ground at French side on 17th Oct 2023. As the weather conditions were not favourable, no attempt was made to recover the buoy on the French side. The vessel may return to port if bad weather continues. Currently, we are unable to share any ETR as the weather is still not favourable for repair.
Update 13.10.2023 13:51 UTC/13.10.2023 15:51 CEST
The vessel was trying to recover dead end on the 11th Oct night, but due to a bad weather forecast, the ship is on weather stand by at Morgat port until 17 Oct 2023, tentatively.
Update 09.10.2023 14:57 UTC/09.10.2023 16:57 CEST
The cable from the France side was recovered onboard, but the IR test results were unsatisfactory.
While testing the cable towards France side, ship have identified another shunt fault #2.
Update 06.10.2023 14:01 UTC/06.10.2023 16:01 CEST
Cable Ship IOT will be conducting the cutting drives for next 48 hrs to locate the cable.
Update 03.10.2023 17:02 UTC/03.10.2023 19:02 CEST
Ship attempted to pick up the west side cable, but due to high tension grapnel cannot be recovered.
The vessel is now moved to the east side and conducting the cutting drive.
Update 29.09.2023 12:36 UTC/29.09.2023 14:36 CEST
Cable Ship IOT (Ile d'Ouessant) is transiting to repair ground and will reach the repair site by the evening of 29th Sep 2023
Update 25.09.2023 12:25 UTC/25.09.2023 14:25 CEST
The vessel tried to work at fault on 24th Sep, but bad weather continues to be unfavorable for repair
Update 20.09.2023 14:33 UTC/20.09.2023 16:33 CEST
Due to the bad weather forecast, cable ship is at Brest port until 23 September 2023, tentatively.
Update 15.09.2023 13:44 UTC/15.09.2023 15:44 CEST
The repair is expected to be delayed as bad weather is forecast starting from 15th September.
Update 01.09.2023 12:48 UTC/01.09.2023 14:48 CEST
ETA for Repair ship to reach fault location is around 15 Sep 2023, depending on weather conditions.
Update 28.08.2023 11:12 UTC/28.08.2023 13:12 CEST
Fibercut is located between 2 repeaters at subsea segment. Restoration will take aprox. until 2nd week of September.
Update 25.08.2023 10:49 UTC/25.08.2023 12:49 CEST
Long-duration COTDR test is still in progress to narrow down the precise fault location.
Update 24.08.2023 12:51 UTC/24.08.2023 14:51 CEST
Link is also affected due to Suspected Subsea issue between Island Park and Plerin.
Update 24.08.2023 06:55 UTC/24.08.2023 08:55 CEST
There is a fibre break due to asphalt work on the A4 between Metz and Fresnes-en-Woëvre.