Link LON1 - NYK1 **Updated**

Type

Outage

Timeframe

13.09.2023 06:57 UTC - 14.09.2023 06:58 UTC
13.09.2023 08:57 CEST - 14.09.2023 08:58 CEST

CaseID:

4614

Description

Momentan sehen wir einen Ausfall der Verbindungen zwischen folgenden Standorten:

London1 (Telehouse Docklands East) - NewYork1 (Digital Realty New York 111 8th Avenue)

Ein Ticket wurde beim Drittanbieter eröffnet.

Die Dauer des Ausfalls ist bisher unbekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We experience an outage of our link between the following POPs:

London1 (Telehouse Docklands East) - NewYork1 (Digital Realty New York 111 8th Avenue)

A ticket is opened at the third-partiy supplier.

Currently no ETR available.

If you have an questions, please contact our operations center at operations@core-backbone.com
Update 14.09.2023 06:58 UTC/14.09.2023 08:58 CEST
Das Problem wurde behoben.

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The problem has been solved.
Update 13.09.2023 12:36 UTC/13.09.2023 14:36 CEST
Local cable station engineer arrived at the location and opened the manhole cover that is 3.5 Kms from the Cable Station where the joint is located. On opening the cover, a very strong burning smell was encountered. Fibre repair engineers contacted and are on their way to site.
Update 13.09.2023 12:03 UTC/13.09.2023 14:03 CEST
Local engineers in Brookhaven after investigating, suspect another faulty joint approx. 3.5 KMS (2 miles) from the Cable Station.