Link MAD1 - ZUR1 **Updated**

Type

Outage

Timeframe

04.12.2024 06:21 UTC - 12:57 UTC
04.12.2024 07:21 CET - 13:57 CET

CaseID:

5454

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Madrid1 (Interxion MAD1) - Zürich1 (Interxion ZRH1)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We are currently seeing an Outage on the following Links:

Madrid1 (Interxion MAD1) - Zurich1 (Interxion ZRH1)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 04.12.2024 12:57 UTC/04.12.2024 13:57 CET
Das Problem wurde behoben.

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The problem has been solved.
Update 04.12.2024 09:07 UTC/04.12.2024 10:07 CET
A field engineer has been assigned to visit the site along with the spare hardware. Considering the city traffic and the travel distance of 200 kilometers the estimated time of arrival of the field engineer is 13:00 GMT.
Update 04.12.2024 08:04 UTC/04.12.2024 09:04 CET
Link is impacted due to a suspected hardware fault in a transmission device in Peniscola, Spain. A remote reset of the card did not fix the issue. A task has been raised with the field team to visit the site along with the spares.