Link MAD1 - ZUR1 **Updated**

Type

Outage

Timeframe

29.10.2024 18:11 UTC - ongoing
29.10.2024 19:11 CET - ongoing

CaseID:

5419

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Madrid1 (Interxion MAD1) - Zürich1 (Interxion ZRH1)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We are currently seeing an Outage on the following Links:

Madrid1 (Interxion MAD1) - Zurich1 (Interxion ZRH1)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 31.10.2024 07:32 UTC/31.10.2024 08:32 CET
Fault site in Valencia remains heavily flooded, with water levels preventing safe access. Given current conditions, access is expected to be unlikely before business hours on 31/10/2024. Further updates will be provided as the situation develops.
Update 30.10.2024 17:17 UTC/30.10.2024 18:17 CET
The latest report confirms that the area remains isolated due to the collapse of two rivers and a destroyed bridge, which has severely impacted access routes. Emergency services are on-site and are prioritizing rescue and evacuation operations to ensure the safety of those affected. Further updates will be provided as the situation develops.
Update 30.10.2024 12:15 UTC/30.10.2024 13:15 CET
Severe flooding from Storm Dana has rendered our Valencia site inaccessible, with the local highway partially collapsed. Heavy machinery is on-site for clearance.
Potential spare parts in case of water damage are identified, but specifics remain unclear until access is granted.
Update 30.10.2024 09:10 UTC/30.10.2024 10:10 CET
The local team has confirmed that industrial area of Los Olivares in Valencia is totally flooded and cannot be accessed. The teams have to wait for water level to go down and teams are on continuously monitoring the situation and ready to go to site as soon situation improves during the course of the day.
Update 29.10.2024 22:44 UTC/29.10.2024 23:44 CET
There is a suspected power outage or equipment failure in Valencia, Spain. The engineer is not having access to the site due to extreme weather conditions. The police have closed off roads due to rising water levels. The country is under a severe weather alert for Storm Dana, which is bringing torrential rain to the south and east.