Link AMS1 - LON1 **Updated**

Type

Outage

Timeframe

31.01.2024 10:31 UTC - 16.02.2024 07:11 UTC
31.01.2024 11:31 CET - 16.02.2024 08:11 CET

CaseID:

4851

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Amsterdam1 (NIKHEF Amsterdam) - London1 (Telehouse Docklands East)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

======================​======================​======================


We are currently seeing an Outage on the following Links:

Amsterdam1 (NIKHEF Amsterdam) - London1 (Telehouse Docklands East)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 16.02.2024 07:11 UTC/16.02.2024 08:11 CET
Das Problem wurde behoben.

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The problem has been solved.
Update 16.02.2024 02:50 UTC/16.02.2024 03:50 CET
Be advised that final testing of the cable is continuing at this time. Once this has been completed successfully, field teams will begin reconnecting all fibres on both terminal sites.
Update 15.02.2024 17:53 UTC/15.02.2024 18:53 CET
Please be advised that the final splice phase has been completed successfully. The cable repair vessel is now preparing to deploy the cable to the seabed. Field teams are currently on site at both UK and Netherlands terminal sites awaiting confirmation of deployment and will commence final testing of all fibers in the coming hours.
Update 14.02.2024 19:07 UTC/14.02.2024 20:07 CET
Please be advised that during the final splice testing phase a fault was discovered with the joint of the final splice which needs to be removed and a new joint created. The cable repair vessel is working diligently to resolve this and expects to replace the joint and resplice the fibres over the next 24-30 hours.
Update 14.02.2024 13:50 UTC/14.02.2024 14:50 CET
The post splice testing is continuing at this time. Field teams are on site in both UK and Netherlands terminal stations preparing for final testing.
Update 14.02.2024 08:36 UTC/14.02.2024 09:36 CET
Final splice phase is progressing well and post splice testing is ongoing. Once final splice phase is completed, all fibres will undergo final testing from the terminal stations in UK and Netherlands.
Update 13.02.2024 18:37 UTC/13.02.2024 19:37 CET
Please be advised that the final splice phase is progressing well. The cable repair vessel expects to begin testing the fibres towards the UK terminal station later tonight.
Update 13.02.2024 11:28 UTC/13.02.2024 12:28 CET
Intial splice phase was completed successfully overnight. The cable repair vessel has begun preparing the cable for the final splice phase. At present we expect the cable to be deployed and system normalized early morning on February 14th.
Update 12.02.2024 19:40 UTC/12.02.2024 20:40 CET
Initial Splice phase operations are ongoing and expected to be completed later this evening. Upon completion of this phase, the cable repair vessel will retrieve the UK cable end for final splice operations. At present we expect the cable to be deployed and system normalized late evening on February 13th.
Update 12.02.2024 10:23 UTC/12.02.2024 11:23 CET
Repair operations are progressing well over the last 24 hours. Expected to complete initial splice phase later today, 12th February. Upon completion of this phase, the cable repair vessel will retrieve the UK cable end for final splice operations. At present we expect the cable to be deployed and system normalized late evening on February 13th.
Update 11.02.2024 21:34 UTC/11.02.2024 22:34 CET
Please be advised that the cable was successfully recovered and tested to the Netherlands terminal station. The initial splice phase is continuing at this time.
Update 11.02.2024 10:23 UTC/11.02.2024 11:23 CET
Please be advised that repair operations are progressing well with recovery of cable ongoing and initial splice phase to commence later today.
Update 10.02.2024 21:16 UTC/10.02.2024 22:16 CET
Please be advised that the cable repair vessel is continuing its operation to recover and test the cable to the Netherlands terminal station.
Update 10.02.2024 12:03 UTC/10.02.2024 13:03 CET
The cable repair vessel has confirmed that operations recommenced this morning following weather downtime. The vessel will continue operations to recover and test the Netherlands end of the cable today.
Update 08.02.2024 10:09 UTC/08.02.2024 11:09 CET
Please be advised that repair operations are progressing well. The cable repair vessel recovered the UK cable end overnight and is currently testing towards the UK terminal station.
Update 07.02.2024 18:26 UTC/07.02.2024 19:26 CET
marine contractor has advised that the ROV has located the cable fault and the repair vessel is now working to retrieve the cable from the seabed. Once the cable is on board the vessel, the cable will be tested before being buoyed off. The repair vessel will then begin transit to recover the NL side of the cable.
Update 07.02.2024 09:59 UTC/07.02.2024 10:59 CET
Marine contractor has advised that they have successfully deployed the ROV overnight and work is ongoing to recover and test the UK end of the cable.
Update 07.02.2024 06:53 UTC/07.02.2024 07:53 CET
As per the latest update from our marine contractor, the repair vessel remains on weather standby. They have been closely monitoring the weather forecast to retrieve the cable from the seabed.
Update 06.02.2024 10:12 UTC/06.02.2024 11:12 CET
Cable repair vessel arrived on cable grounds yesterday evening however is currently on weather standby due to strong winds and large swells in the North sea. The cable repair vessel expects the earliest opportunity to launch the ROV to locate and retrieve the cable system will be later today, Feb 6th. We will continue to closely monitor the weather forecast and recommence operations at the earliest opportunity.
Update 05.02.2024 09:55 UTC/05.02.2024 10:55 CET
Marine repair contractor has advised that the repair vessel is in transit and is due to arrive on the cable grounds today. Once on location at the cable grounds, the vessel will commence operations to recover cable from the seabed and test towards the NL side of the cable.
Update 02.02.2024 10:57 UTC/02.02.2024 11:57 CET
Repair vessel will arrive in port later today and begin loading necessary spares in preparation for the repair operations. The vessel is expected to depart for the cable grounds on Feb 3rd.
Update 01.02.2024 10:16 UTC/01.02.2024 11:16 CET
Marine repair contractor has been engaged and a repair vessel is being mobilised to support the upcoming repair works. As with all submarine cable repairs, it is difficult to provide an ETR and the repair timeline will be dependent on several factors including sea and weather conditions.
Update 31.01.2024 15:20 UTC/31.01.2024 16:20 CET
Darkfibreprovider can confirm that OTDR testing verified that there is a fibre break on submarine cable between UK and Netherlands. Technicians are continuing testing all fibres to confirm all fibres have been impacted.