Link MAD1 - PAR1 **Updated**
Type
OutageTimeframe
18.06.2025 12:09 UTC - 19.06.2025 11:12 UTC18.06.2025 14:09 CEST - 19.06.2025 13:12 CEST
CaseID:
5843Description
Aktuell kommt es zu Störungen auf den folgenden Links:
Madrid1 (Interxion MAD1) - Paris1 (Telehouse - Paris 2 (Voltaire))
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com
==================================================================
We are currently seeing an Outage on the following Links:
Madrid1 (Interxion MAD1) - Paris1 (Telehouse - Paris 2 (Voltaire))
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
If you have any questions, please contact our operations center at operations@core-backbone.com
Madrid1 (Interxion MAD1) - Paris1 (Telehouse - Paris 2 (Voltaire))
Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.
Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.
Eine genaue Dauer des Problems ist noch nicht bekannt.
Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com
==================================================================
We are currently seeing an Outage on the following Links:
Madrid1 (Interxion MAD1) - Paris1 (Telehouse - Paris 2 (Voltaire))
A ticket with the third-party supplier has already been opened.
Due to the redundant network structure, there is no outage.
An ETR is not available yet.
If you have any questions, please contact our operations center at operations@core-backbone.com
Update 19.06.2025 11:12 UTC/19.06.2025 13:12 CEST
Das Problem wurde behoben.
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The problem has been solved.
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The problem has been solved.
Update 19.06.2025 10:37 UTC/19.06.2025 12:37 CEST
Update from provider: "Our fiber team has completed the repair work on the damaged cable . Our resolution team is verifying the status of impacted links."
Update 19.06.2025 07:44 UTC/19.06.2025 09:44 CEST
Update from provider: "Our fiber team is currently working to restore the damaged cable. The estimated time for repair completion is 08:30 GMT on 19th June 2025. Earlier, the team identified that the fiber cable at the site was in a hazardous condition, likely crushed by a chamber cover. This finding prompted the team to initiate immediate repair efforts."
Update 19.06.2025 06:19 UTC/19.06.2025 08:19 CEST
Message from provider: "Our technicians jointly troubleshooted on multiple chambers however unable to identify the possible issue. As a next action plan, our Fiber technicians have been tasked to visit St Martin de Brethencourt and Artenay sites to assist with testing and migrating the impacted links on good spare fibers. Technicians are already on site and are investigating."
Update 19.06.2025 00:44 UTC/19.06.2025 02:44 CEST
Message from provider: "our field engineer has arrived at StMartin de Brethencourt site and will start the troubleshooting shortly."
Update 18.06.2025 19:49 UTC/18.06.2025 21:49 CEST
Message from Circuit provider: "Our Partner team is working on site and few of the impacted services have recovered. Work is underway to restore the remaining services. The estimated time of restoration is awaited."
Update 18.06.2025 17:55 UTC/18.06.2025 19:55 CEST
Provider field team is on-site at the fault location in and restoration efforts are underway. Estimated time of restoration is awaited.