Link AMS1 - COP1 **Updated**

Type

Outage

Timeframe

13.06.2025 08:29 UTC - 14.06.2025 08:43 UTC
13.06.2025 10:29 CEST - 14.06.2025 10:43 CEST

CaseID:

5830

Description

Aktuell kommt es zu Störungen auf den folgenden Links:

Amsterdam1 (NIKHEF Amsterdam) - Kopenhagen1 (Interxion CPH1)

Es wurde bereits ein Ticket beim Leitungsanbieter eröffnet.

Aufgrund des redundanten Netzaufbaus kommt es zu keinen Ausfällen.

Eine genaue Dauer des Problems ist noch nicht bekannt.

Sollten Sie Fragen haben, kontaktieren Sie unser Operations Center unter operations@core-backbone.com

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We are currently seeing an Outage on the following Links:

Amsterdam1 (NIKHEF Amsterdam) - Copenhagen1 (Interxion CPH1)

A ticket with the third-party supplier has already been opened.

Due to the redundant network structure, there is no outage.

An ETR is not available yet.

If you have any questions, please contact our operations center at operations@core-backbone.com
Update 14.06.2025 08:43 UTC/14.06.2025 10:43 CEST
Das Problem wurde behoben.

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The problem has been solved.
Update 14.06.2025 08:42 UTC/14.06.2025 10:42 CEST
Please be informed our provider infirmed us this is a temporary fix to the issue. As they were unable to find the exact spot of the fault, the service was shifted to another fibre pair. There will be maintenance arrange in the future for applying permanent fix.

Update 13.06.2025 22:10 UTC/14.06.2025 00:10 CEST
We will like to inform you that our provider field team has located the fault at a hidden manhole, so their excavation team has been engaged.
Please be informed that excavation work is currently in progress.
Update 13.06.2025 12:43 UTC/13.06.2025 14:43 CEST
Fiber team is expected to arrive at the site at 16.00 CEST.
Update 13.06.2025 09:40 UTC/13.06.2025 11:40 CEST
Our third party provider has confirmed an ongoing outage within their network. Their field team has been engaged to investigate the issue further.